This website is operated by The Falk Company. As a user of this website you acknowledge that any use of this website by you including any transactions you make is subject to our terms and conditions below. We reserve the right to change these terms and conditions at any time. Any such changes will take effect from when they are posted on the website.
Please note, any use of this website or purchase made through this website constitutes an agreement to abide by the terms and conditions detailed below which shall override any other terms and conditions. Any contracts or agreements formed between you and us by means of this website shall be governed and construed according to English law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the English courts.
Product Information
All our watches are come with a full international guarantee valid for 2 years from date of purchase and come with a full written warranty.
Orders
Once you have completed an online or telephone purchase, you will be sent an email confirming the order details and our acceptance of your order. At that point a binding agreement will exist between us under these terms and conditions. We will take payment for your order immediately and goods will not be despatched until receipt of payment. Unfortunately we cannot accept orders from persons under the age of 18.
International Orders
The price listed for international orders is the 'FInal Landed Cost'. This means that The Falk Company covers any import duties or taxes. These will be directly billed to us by the courier.
Delivery Information
At KarlFalk.com , items ordered will be despatched within 48 hours. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. The Falk Company shall be under no liability for any delay or failure to deliver the products within estimated timescales.
UK Shipping: UK Orders will be shipped via Royal Mail Special Delivery. Delivery times are normally 1-2 working days. KarlFalk.com does not charge for shipping costs within the UK.
International Shipping: International orders are shipped via Fedex. Delivery times are normally between 3-5 working days. We are currently offering free international shipping.
Watches are fully covered by ourselves during shipping.
Prices and Payment
The price you pay is the price displayed on this website at the time we receive your order. We take payment from your card at the time we receive your order. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.
All credit and debit card transactions are securely processed by PayPal. The Name that will appear on your statement is 'The Falk Company.'
Customer Services
Our operators will be delighted to help you place an order over the telephone, advise you on the range of products we offer on our website and help you with queries about payment.
Our Customer Service Team are available from Monday to Friday between 9am to 5pm on
01482 652885 or by email at info@karlfalk.com
The Falk Company . 25 Packman Lane . Kirk Ella . East Yorkshire . HU10 7TH
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